Proactive 360° Managed IT

From user support and networks to cybersecurity and compliance — we monitor, protect, and maintain everything before problems reach your team.

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[ SYSTEM STATUS ]
15-min response guaranteed
Enterprise-grade security
Compliance-ready frameworks
No lock-in contracts
UK-based support
Proactive 24/7 monitoring
15-min response guaranteed
Enterprise-grade security
Compliance-ready frameworks
No lock-in contracts
UK-based support
Proactive 24/7 monitoring
// what's included
360° coverage. Zero gaps.

Every plan includes all six pillars. No add-ons. No asterisks. No surprises.

01
👤

User-Level Support

Helpdesk coverage for every person on your team. Hardware, software, accounts — resolved fast, every time, without queues.

02
🌐

Network Management

Proactive monitoring of switches, routers, firewalls, and Wi-Fi. We identify and resolve issues before they disrupt your business.

03
🛡️

Cybersecurity

Endpoint protection, cloud security, threat detection, email security, and awareness training — a layered defence against modern attacks.

04
📋

Compliance

Stay audit-ready with policy management, documentation, and controls aligned to UK frameworks and industry standards.

05
☁️

Cloud & Microsoft 365

Full management of your M365 environment — email, SharePoint, Teams, licences, and backups all under one roof.

06
🔄

Patch Management

Automated patching for Windows, macOS, and third-party apps — devices stay secure and current with zero disruption.

07
🔐

Security-Focused Services

Penetration testing, vulnerability assessments, dark web monitoring, and incident response — purpose-built for businesses that need to go beyond standard protection.

// process
Up and running in 48 hours
01

Free Consultation

We assess your environment, identify gaps, and build a tailored onboarding plan — at zero cost.

02

Seamless Onboarding

Our agents deploy silently across all your devices. Tools are integrated and baselines set within 48 hours.

03

Proactive Monitoring

We watch your environment 24/7. Alerts are actioned before most issues ever reach your users.

04

Monthly Reports

Clear, plain-English reports covering health, incidents, patching status, and security posture.

// pricing
Simple per-user pricing

One flat fee per user per month. Everything included — no surprises on your invoice.

// Essential
£75 / user / mo
Reliable managed IT for small teams.
  • Unlimited helpdesk support
  • Endpoint monitoring & patching
  • Antivirus & XDR protection
  • Microsoft 365 management
  • Monthly health reports
  • Business hours support (9am–6pm)
Get Started →
// Security+
£249 / user / mo
Advanced security for high-risk or compliance-driven businesses.
  • Everything in 360° Pro
  • Penetration testing (annual)
  • Vulnerability assessments (quarterly)
  • Dark web monitoring
  • Incident response retainer
  • SIEM & log management
  • Advanced threat hunting
  • Dedicated security analyst
  • 24/7 support & monitoring
Get Started →

Need 24/7 coverage or enterprise compliance? → Let's talk

// why my-tech
Proactive beats reactive. Every time.
<15min

Response Time

Guaranteed first response for 360° Pro clients during support hours.

99.9%

Uptime Target

Proactive monitoring catches issues before your team notices them.

1 price

No Hidden Fees

One flat rate. No per-incident charges. No module add-ons. Ever.

100%

UK-Based Team

Your calls and tickets handled locally — no offshore hand-offs.

Stop fighting fires.
Start preventing them.

Book a free 30-minute consultation and we'll show you exactly what's at risk — and how we fix it.

// No spam. No lock-in. We'll respond within 1 business day.